General Tips

Feature Update: Your ads will automatically resume after you restock!

From 12/02/20, when you restock your product, your ad will automatically resume. This will save time and ensure you don't miss out on sale opportunities!


What happens currently:

- When the product you are advertising runs out of stock, we will automatically pause your ad. This prevents you from being charged for ad clicks when you have no stock

- When you have restocked, you have to resume each ad for it to be displayed


What happens when the new feature is released:

- When your product runs out of stock, we will hide it from buyers

- On Seller Centre, your ad will appear as "Ongoing" but will have no impressions and clicks during the stock-out period

- You will not be charged for ad clicks as your ad cannot be seen

- When you restock your product, your ad will automatically start showing again

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